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Nishiuchi Mariya stars as a novice concierge in a luxury hotel who strives to see her customers smile. The heroine with never-give-up attitude who doesn't say "no" to customers tries her very best to solve problems with support from her seniors. The drama brings heart-warming one-off episodes every week to viewers. Toko has finally got her dream job as concierge at "Hotel Vollmond". One day, fashion designer and customer, Sachi, requests Toko to change the flowers at her party venue, which Toko promises to do without due consideration. With the help of her senior, Honjo, she manages to keep her rash promise, but Honjo starts to question why on earth Washio chose Toko as concierge in the first place. Toko, then, gets enthusiastic about supporting a customer who plans to propose to his girlfriend.